Careers

Location: Ottawa (hybrid) / GTA (remote) 
Type: Full-time, permanent
Salary range: $70,000–$77,500 / year

Acart is a full-service agency that understands the evolving intersection between strategy, media, and effective creative in ways that help transform brands—an agency driven by curiosity and data. We create work that builds brands, fuels commerce, and drives measurable outcomes for our clients. 

We are seeking a talented Business Manager with a proven track record of managing complex client relationships and delivering growth. This role is critical to supporting the long-term evolution of our business and strengthening relationships with high-profile clients.  

The ideal candidate will anticipate client needs, think critically, and offer professional, confident solutions to drive business success. You will play a key role in relationship building, strategic business growth, and identifying opportunities for expanding services for existing clients. 

Role Overview 

As a Business Manager, you will: 

• Focus on the overall health of client relationships at VP, C-level, and Marketing Manager/Director levels. 
• Manage the profitability of your assigned accounts while ensuring the successful delivery of high-quality projects. 
• Collaborate with internal teams across strategy, project management, creative, and media to exceed client expectations. 
• Leverage your bilingual expertise to provide seamless communication and support to clients in both official languages. 
• Support Business Leads to ensure monthly revenue targets are met  

You will report to a Business Lead and Head of Client Business depending on the client and collaborate daily with our senior management and cross-functional teams. 

Your responsibilities 

Strategic Client Management 

• Build and maintain strong relationships with clients & stakeholders  
• Proactively identify opportunities for new services or solutions aligned with client goals. 
• Develop and execute short-, mid-, and long-term account plans for client growth. 
• Provide strategic advice and actionable insights in collaboration with the strategy team. 
• Serve as a trusted advisor and first point of contact for client opportunities and challenges. 

Project Oversight 

• Scope and plan client proposals, ensuring budgets and timelines are met. 
• Partner with Project Management to ensure successful project delivery within scope, timelines, and profitability goals. 
• Regularly share learnings from projects and client communications with internal teams to enhance collaboration and outcomes. 

Business Development 

• Promote Acart’s capabilities confidently, including the agency’s full range of services and expertise with all clients  
• Actively contribute to ideation sessions with the strategic, media and creative services teams to expose clients to innovative ideas and concepts. 

Leadership & Communication 

• Act as a champion for professionalism, collaboration, and mutual respect, both internally and externally. 
• Foster a positive, solutions-driven environment that encourages team engagement. 
• Ensure Acart’s values and policies are reflected in all interactions and processes. 

Success in This Role Looks Like 

• Growing strategic client relationships across multiple stakeholder levels  
• Delivering profitable, high-quality work on time and within scope  
• Identifying new opportunities that expand Acart’s partnership footprint  
• Acting as a trusted strategic advisor internally and externally  
• Contributing positively to team culture and collaboration 

You bring 

• Demonstrated ability to manage marketing budgets and oversee multiple accounts and projects. 
• 3–5 years of account management or senior marketing management experience. 
• Exceptional interpersonal, communication, and negotiation skills. 
• A proven ability to work autonomously in a fast-paced environment. 
• Resourceful and strategic mindset, with a commitment to delivering measurable results. 
• In-depth understanding of marketing, advertising, and agency processes. 
• Ottawa (hybrid) or GTA (remote) based  
• Bilingual (EN/FR) is an asset (not a requirement)  

What we offer  

• A competitive benefits package 
• Opportunities for professional growth and development within a leading digital marketing agency 
• A collaborative, innovative, and inclusive work culture 
• Flexible working arrangements to support work-life balance 
• Hybrid work model (3 days in office) 
• Access to cutting-edge tools and technologies 

Location: Ottawa
Type: Full-time, permanent
Salary range: $70,000–$80,000 / year

Acart is a full-service agency operating at the intersection of strategy, media, creative, and technology to help transform brands and drive measurable business outcomes. Together with our creative and strategy division, Giants & Gentlemen, and our paid media specialists at Masons Media, we deliver integrated solutions rooted in curiosity, creative excellence, performance marketing, and data-driven decision making. From brand building to commerce and crafting digital experiences, we create work that connects with audiences and delivers results for our clients.  

Acart is a dynamic, fast-paced agency where teams balance multiple priorities and collaborative project delivery. As Project Manager – Digital Lead, you will oversee end-to-end digital projects, managing both client relationships with respect to your projects and internal workflows to ensure projects are delivered efficiently, effectively, and set up for success from kickoff through launch. This role also supports broader agency initiatives and cross-functional projects as needed. 

At its core, this role is responsible for ensuring projects are delivered on time, on budget, and to a high standard of quality. Success in this position requires strong communication skills, agile problem-solving, digital expertise, data-informed thinking, and the ability to manage a variety of projects and cross-functional teams simultaneously. 

You will work across multiple project management methodologies, including Agile, Scrum, Iterative, and Waterfall, while continuously learning and adapting to new technologies, platforms, and workflows. This is a hands-on role for someone who thrives in fast-paced environments, can confidently prioritize competing demands, keep teams aligned throughout the project lifecycle, and champion the agency’s project management systems and operational processes. 

In your role, you’ll report to the Studio Operations Director. This position does not require the management of other staff.  

THE RESPONSIBILITIES OF THE ROLE 

• Lead multiple projects from discovery through launch, with a focus on digital initiatives including websites, web applications, integrated campaigns, and evolving brand systems 
• Define project scope, objectives, timelines, budgets, and resource requirements in collaboration with internal teams and clients 
• Develop and manage detailed project plans, schedules, workflows, and tactical briefs across cross-functional teams 
• Forecast and manage resourcing throughout the project lifecycle to ensure efficient delivery and team utilization 
• Monitor project budgets, track costs, and manage purchase orders, vendor contracts, and external production partners 
• Coordinate internal and external stakeholders across strategy, creative, development, media, production, and client business teams 
• Communicate and document project status, risks, adjustments, and progress updates to all project stakeholders on an ongoing basis 
• Perform and coordinate quality assurance measures for all deliverables 
• Ensure projects are delivered on-time, on-budget, and aligned with quality assurance standards and business objectives 
• Support team members regularly through various supplemental duties (content population, imagery selection, etc.) 
• Identify and implement opportunities to improve workflows, scalability, processes, and overall project performance 
• Apply industry best practices across digital production, campaign execution, and project management operations  
• Manage client relationships with respect to the projects under your management and coordinate with Client Business Team for consistent account management alignment 

EXPERIENCE YOU BRING TO THE TABLE 

• 5+ years of project management experience within an agency or digital production environment 
• Proven experience managing projects through the full lifecycle, from discovery and planning through execution and launch 
• Strong understanding of digital ecosystems, including: 
• Website technical audits, redesigns (Adobe Suite, Figma), and CMS optimizations and migrations (WordPress, Payload, Storyblok) 
• UX/UI best practices across responsive web experiences 
• Web applications, CRMs, customer portals, and SaaS platforms 
• eCommerce platforms such as Shopify, WooCommerce, BigCommerce, and Stripe integrations 
• Experience managing integrated digital marketing and production initiatives, including: 
• Paid media campaigns (Google Ads, paid social, SEO, email marketing) 
• Content production and video projects 
• Analytics, reporting, GA4, KPI dashboards, and A/B testing 
• Proven ability to understand integrate emerging technologies, AI automation, analytics, and scalable digital systems into daily workflows 
• Experience working within project management and collaboration platforms including: 
• Atlassian Suite (Jira, Confluence, Bitbucket, Jira Service Management, Loom) 
• Microsoft 365 and SharePoint 
• Smartsheet and related workflow tools 
• Strong problem-solving, organizational, and analytical skills 
• Exceptional communication and stakeholder management abilities 
• Proven ability to manage multiple priorities while delivering projects within scope, budget, and timeline  
• UI Design experience and/or UX Design and Strategy considered an asset 
• Front-end development experience considered an asset 

What we offer 

• Competitive salary and benefits package 
• Performance bonus packages 
• Collaborative, innovative, and inclusive work culture 
• Flexible working arrangements to support work-life balance 
• Hybrid work model (3 days in-office) 
• Growth opportunities and professional development within a leading digital marketing agency 
• Access to cutting-edge tools and technologies 

Location: Ottawa or remote option
Type: Full-time, permanent
Salary range: $60,000–$80,000 / year

Acart is a full-service agency that understands the evolving intersection between strategy, media and effective creative in ways that help transform brands—an agency driven by curiosity and data. We create work that builds brands, fuels commerce, and drives measurable outcomes for our clients.

We’re seeking a Digital Media Buyer to join our growing Media team. In this role you’ll be responsible for executing, optimizing, and scaling paid media campaigns across search, social, and programmatic channels. You’ll manage budgets, analyze performance, and collaborate closely with Client Business and Creative teams to ensure campaigns launch seamlessly and drive meaningful outcomes.

As part of Acart’s forward-thinking approach, we actively incorporate AI-powered tools and workflows to improve efficiency and decision-making. The ideal candidate is analytical, detail-oriented, and curious about how technology and AI can enhance media buying and performance.

In your role you will:

• Work across multiple client accounts with varying objectives, budgets, and performance goals
• Plan, launch, manage, and optimize paid media campaigns across:
  • Google Ads
  • Social platforms (Meta, LinkedIn, TikTok, etc.)
  • Programmatic (DV360/CM360 preferred)
• Own the day-to-day campaign management and optimization including bids, budgets, targeting, creatives, and placements across assigned accounts
• Analyze performance data to improve KPIs such as CPA, ROAS, CTR, and conversion rate
• Build and maintain audience strategies including remarketing and lookalike modelling
• Collaborate with creative teams on ad messaging, formats, and testing roadmaps
• Set up and maintain conversion tracking, pixels, and basic attribution models
• Prepare regular performance reports and translate data into clear insights and recommendations
• Leverage AI-powered tools to support optimization, reporting, and workflow efficiency
• Stay current on platform updates, new ad formats, and industry best practices

What you bring

• 2-3 years of experience buying and managing digital media campaigns, ideally in an agency environment
• Strong hands-on experience with Google Ads (Search and Performance Max required). Google Ads certifications are an asset
• Experience running paid social campaigns on major platforms (Meta required)
• Working knowledge of programmatic buying, preferably DV360/CM360
• Strong analytical skills and comfort working with performance data
• Experience managing budgets and pacing spend effectively
• Familiarity with attribution models and incrementality testing
• Experience with GA4, conversion tracking, and tag management concepts
• Excellent attention to detail and ability to manage multiple campaigns at once

What success looks like

• Campaigns are launched on time, on spec, and consistently hitting or improving against performance targets
• Budgets are paced accurately with proactive optimizations and clear rationale
• Performance insights are clearly communicated and inform both media and creative decisions
• You are seen as a reliable performance partner by clients and internal teams

Why join Acart?

• Be part of a collaborative, growth-focused agency that values creativity, precision, and innovation
• Work with a passionate, multidisciplinary team across strategy, media, and creative
• Opportunities for professional development, mentorship, and advancement within the Media department
• Exposure to AI-enabled workflows and tools that are shaping the future of marketing operations
• Competitive compensation and benefits package

Acart is a full-service agency that understands that the evolving intersection between strategy, media and effective creative in ways that help transform brands—an agency driven by curiosity and data. We create work that builds brands, fuels commerce and drives measurable outcomes for our clients. 

We are on the search for a talented, hungry sales executive which will be working to build a pipeline of evergreen accounts. As a Media Inside Sales Executive, you will play a pivotal role in accelerating Acart’s revenue growth by identifying and capturing new business opportunities across North America. Your expertise in sales, combined with your ability to build and nurture strong client relationships, will be essential to your success. You will leverage industry-leading tools and platforms to prospect, cold call, email, and secure meetings that lead to deal close, all while maintaining a relentless focus on achieving and exceeding sales targets. To be successful in your role, you will need to learn the media landscape (if you don’t come with prior media sales experience) this will involve; pay-per-click advertising, SEM, programmatic, DSP and SSP platforms and traditional media (OOH/TV/Radio). 

In your role, you’ll report to our Chief Revenue Officer and you will be supported with a series of account managers, led by our CX Director to manage the accounts which you bring into the agency. 

Key responsibilities: 

• Territory Development: Strategically build a sales territory in North America from scratch, supported by content marketing efforts and other key marketing channels. 
• Client Acquisition: Drive new business by identifying high-potential prospects, conducting cold outreach, and securing meetings with key decision-makers. 
• Relationship Management: Develop and sustain strong relationships with clients by understanding their unique needs and providing tailored advertising solutions. 
• Sales Methodology: Develop and refine a sales methodology that drives consistent results, including regular reporting on key performance indicators (KPIs). 
• Negotiation & Closing: Demonstrate exceptional negotiation skills to close deals and drive revenue growth, all while ensuring client satisfaction. 
• Market Expertise: Stay ahead of industry trends and developments, particularly in PPC, social media, programmatic advertising, DSPs, SSPs, and related areas. 
• Collaboration: Work closely with our account management team to ensure seamless onboarding and ongoing client success. 
• Data-Driven Decisions: Utilize your analytical skills to interpret sales data and make informed decisions that optimize sales strategies and outcomes. 
• Adaptability: Thrive in a fast-paced environment where adaptability and resilience are key to achieving sales goals. 

What You Bring: 

• Experience: 3+ years of experience in an inside sales role, media sales, or a related field, with a proven track record of meeting or exceeding sales targets. 
• Technical Proficiency: Working knowledge of CRM and prospecting tools (e.g., ZoomInfo, LinkedIn, Pipedrive). 
• Sales Skills: Exceptional cold calling, lead generation, negotiation, and closing skills, with the ability to develop and execute compelling sales pitches. 
• Communication: Excellent verbal and written communication skills, with the ability to craft persuasive messaging and build rapport with clients. 
• Self-Motivation: A relentless drive to achieve goals, with a self-starter attitude and the ability to work independently or as part of a team. 
• Client-Centric Approach: A strong focus on understanding client needs and delivering solutions that drive client success and satisfaction. 
• Education: A diploma or degree preferably in marketing, media, or a related field. Experience contributing to successful RFP processes is a plus. 

What We Offer: 

• Competitive base salary + commission 
• Recoverable commission draw (while you build your territory) 
• Unlimited cap on commission + multipliers for exceeding total target revenue. 
• Remote role or in-office 
• AI tools to support sales efforts 
• Flexible paid time off policy 
• Remote work anywhere policy 
• Home-office setup allowance 
• Phone and internet subsidy