Careers

Acart is a full-service agency that understands the evolving intersection between strategy, media, and effective creative in ways that help transform brands—an agency driven by curiosity and data. We create work that builds brands, fuels commerce, and drives measurable outcomes for our clients. 

We are on the search for a talented, experienced account manager who will provide comprehensive support to our clients. We are looking for this to be a long-term role which will support our business as it continues to evolve. This dynamic position requires the ability to anticipate needs for clients, think critically, and offer solutions to problems with a high level of professionalism and confidence. Being able to think strategically through exposing our existing clients to new products and services while understanding the challenges which our clients face is key. Relationship building and strategic business growth is a core function of this role, the candidate has an established track record of successfully managing complex accounts and growing business within an existing client base. 

As a client experience account manager at Acart, your focus will be on managing the overall health of VP, C-level and Marketing Manager/Director client relationships and the profitability associated with a portfolio of assigned accounts, while also ensuring projects are delivered successfully (at the quality) the business demands. Your core role is to manage multiple projects for a roster of different clients, working closely with our Project Management team to ensure projects are delivered on time and on budget. You’ll be expected to provide strategic advice and insights while working closely with members of our strategy team, to effectively grow business by identifying new opportunities and services for existing clients. 

You’ll be committed to fostering the development of work that inspires and motivates, and to that end you’ll be expected to quickly develop a deep understanding of our clients and their business goals, as well as any general or specific factors that could add value or pose a threat to them. You are the trusted council for your clients; you are their first call when they have an opportunity or issue that needs your guidance. 

As a champion and mediator, you’ll effortlessly take the points of view of clients and our internal teams and effectively communicate those perspectives. Your goal is to promote a collaborative approach to problem-solving that always leads to outcome driven results. 

In your role, you’ll report to the Client Experience Director. You will also be working daily with others in your department and individuals in our senior management, project management, strategy, creative, media, digital and business development teams. 

Your responsibilities 

As an Account Manager – You’ll contribute to the development of the annual business plan and success of the business as it pertains to your accounts under management. In addition, you’ll be expected to: 

• Be actively engaged in the timely execution of specific tasks within the overall business plan 
• Take an active role in the promotion of Acart work and community engagements through social channels, while encouraging members of your team to do the same 
• Understand Acart’s complete service offering and confidently speak to the agency’s capabilities when called upon to do so 
• Understand the agency’s business plan, policies, values, and brand, and be an active participant within your team 
• Ensure that you understand the different processes and methodologies used at Acart (e.g., brand, social, strategy, media and development team processes and the tools used for each) 
• Regularly pass on—to your coworkers—learnings derived from the projects completed, and client communications recorded. 
• You’ll develop short-, mid-, and long-term account plans that identify and plot strategic approaches to maintaining—and, most importantly, farming—a range of client relationships. You will build out ideation sessions working closely with our strategic services team to ensure we are exposing our clients to new ideas, concepts and products which will help improve their current position. You’ll also have oversight of day-to-day project activities, ensuring that they meet expectations of quality, scope, and profitability within established timelines. 
• Scope and plan out client proposals and manage budgets throughout project duration 
• Strong people management and negotiation skills and a demonstrated ability to prioritize work and resources across projects, based on client priorities, while considering both short- and long-term needs 
• It will be your primary responsibility to cultivate strong working relationships at all levels within your assigned client accounts, but especially within the VP- and C-levels (or others as stipulated by clients). And as a senior member within the client experience team, you’ll be expected to promote an environment of professionalism, trust, openness, and mutual respect. In all areas, you’ll need to be an excellent listener, communicator, and presenter with a firm grasp of established goals and metrics for the agency’s success. 

You bring 

• 3-5 years account management experience (or senior marketing management within a business) 
• Demonstrated ability to manage fiscal marketing budgets, and a proven approach for managing multiple projects. 
• Ability to work with little to no oversight 
• Resourceful and strategic – ability to adapt to a fast-paced environment 
• Impeccable communication skills 
• Demonstrated ability to understand marketing and advertising as a core function of any business 
• Bilingualism is considered an asset 

Acart is a full-service agency that understands that the evolving intersection between strategy, media and effective creative in ways that help transform brands-an agency driven by curiosity and data. We create work that builds brands, fuels commerce, and drives measurable outcomes for our clients.

We are on the search for a full-time Digital Media Planner/Buyer to join our growing team. We’re looking for someone with expertise in digital media planning and buying who is passionate and curious about media and advertising, staying current on advertising trends, and emerging media. You also understand B2B and B2C segments fluently and understand how each of these audiences consumes creative advertising.

In your role, you’ll report to our Media Director, while collaborating with Client Experience and Creative teams. You will play a critical role in a Media Department that plans and buys media space for national and local businesses in a variety of industries including retail, sports, transit, health care, and government. You are strategic and understand the importance of media in successful campaigns. You lead by example and hold yourself accountable. You are skilled when it comes to understanding our clients and their businesses and the challenges and opportunities they face.

You’re expected to understand Acart’s complete service offering and confidently speak to the agency’s capabilities when called upon to do so. In addition, you’ll be required to:

• Work with the Senior Programmatic Buyer in developing innovative and strategic digital media plans for our clients
• Prepare and present programmatic media plans that will deliver on our clients’ objectives
• Setup and launch digital campaigns within social ad platforms including Facebook, Google, X, Snapchat, Tik Tok, and LinkedIn
• Work with programmatic platforms such as Google DV360, Amazon DSP and TradeDesk
• Negotiate the purchase of media space with media vendors and manage all related contracts and insertion orders
• Work with the Acart digital and client teams to coordinate the performance measurement framework
• Monitor ad spends and optimize ad performance of digital campaigns by detecting and identifying top performing tactics
• Prepare and present campaign reports, performance insights, and recommendations
• Work with other agency teams in the development of ad material specs and ad distribution
• Work alongside the Media Director and Client Experience team to develop new business for the agency

You bring

• A minimum of 3+ years digital media planning and buying experience with strong knowledge of display advertising and social media advertising (Ecommerce experience is an asset) and new formats including Connected TV and streaming audio
• Expertise about the North American digital media landscape, usage trends, and available advertising vehicles and formats
• Experience working with digital marketing platforms such as Google Ads, Facebook Business Manager, Google Analytics
• An ability to be analytical, organized, detail oriented, and to multi-task
• Skills as a team player but also the ability to work independently
• Proficiency in Excel, PowerPoint, Word, and Outlook
• Strong written and oral presentation skills in English (French is an asset)

Acart is a full-service agency that understands that the evolving intersection between strategy, media and effective creative in ways that help transform brands—an agency driven by curiosity and data. We create work that builds brands, fuels commerce and drives measurable outcomes for our clients. 

We are on the search for a talented, hungry sales executive which will be working to build a pipeline of evergreen accounts. As a Media Inside Sales Executive, you will play a pivotal role in accelerating Acart’s revenue growth by identifying and capturing new business opportunities across North America. Your expertise in sales, combined with your ability to build and nurture strong client relationships, will be essential to your success. You will leverage industry-leading tools and platforms to prospect, cold call, email, and secure meetings that lead to deal close, all while maintaining a relentless focus on achieving and exceeding sales targets. To be successful in your role, you will need to learn the media landscape (if you don’t come with prior media sales experience) this will involve; pay-per-click advertising, SEM, programmatic, DSP and SSP platforms and traditional media (OOH/TV/Radio). 

In your role, you’ll report to our Chief Revenue Officer and you will be supported with a series of account managers, led by our CX Director to manage the accounts which you bring into the agency. 

Key responsibilities: 

• Territory Development: Strategically build a sales territory in North America from scratch, supported by content marketing efforts and other key marketing channels. 
• Client Acquisition: Drive new business by identifying high-potential prospects, conducting cold outreach, and securing meetings with key decision-makers. 
• Relationship Management: Develop and sustain strong relationships with clients by understanding their unique needs and providing tailored advertising solutions. 
• Sales Methodology: Develop and refine a sales methodology that drives consistent results, including regular reporting on key performance indicators (KPIs). 
• Negotiation & Closing: Demonstrate exceptional negotiation skills to close deals and drive revenue growth, all while ensuring client satisfaction. 
• Market Expertise: Stay ahead of industry trends and developments, particularly in PPC, social media, programmatic advertising, DSPs, SSPs, and related areas. 
• Collaboration: Work closely with our account management team to ensure seamless onboarding and ongoing client success. 
• Data-Driven Decisions: Utilize your analytical skills to interpret sales data and make informed decisions that optimize sales strategies and outcomes. 
• Adaptability: Thrive in a fast-paced environment where adaptability and resilience are key to achieving sales goals. 

What You Bring: 

• Experience: 3+ years of experience in an inside sales role, media sales, or a related field, with a proven track record of meeting or exceeding sales targets. 
• Technical Proficiency: Working knowledge of CRM and prospecting tools (e.g., ZoomInfo, LinkedIn, Pipedrive). 
• Sales Skills: Exceptional cold calling, lead generation, negotiation, and closing skills, with the ability to develop and execute compelling sales pitches. 
• Communication: Excellent verbal and written communication skills, with the ability to craft persuasive messaging and build rapport with clients. 
• Self-Motivation: A relentless drive to achieve goals, with a self-starter attitude and the ability to work independently or as part of a team. 
• Client-Centric Approach: A strong focus on understanding client needs and delivering solutions that drive client success and satisfaction. 
• Education: A diploma or degree preferably in marketing, media, or a related field. Experience contributing to successful RFP processes is a plus. 

What We Offer: 

• Competitive base salary + commission 
• Recoverable commission draw (while you build your territory) 
• Unlimited cap on commission + multipliers for exceeding total target revenue. 
• Remote role or in-office 
• AI tools to support sales efforts 
• Flexible paid time off policy 
• Remote work anywhere policy 
• Home-office setup allowance 
• Phone and internet subsidy